C029 Dealer account 029 Dealer
Revenue57,703
Direct margin19,728
Activity cost17,880
ABC profit1,848 (3.2%)
Traditional profit2,190
Profit waterfall
Activity costs
| Activity | Cost | Share |
|---|---|---|
| Delivery | 4,105 | 23% |
| Machine run | 3,022 | 17% |
| Hand assembly | 1,917 | 11% |
| Order processing | 1,903 | 11% |
| Customer support | 1,723 | 10% |
| Setups | 1,402 | 8% |
| Quality inspection | 1,389 | 8% |
| Pallet handling | 1,246 | 7% |
| Returns handling | 603 | 3% |
| Credit and collections | 488 | 3% |
| Engineering changes | 81 | 0% |