Cohort retention

Logo retention Revenue retention (NRR) Gross revenue retention (GRR) First-revenue cohorts Signup cohorts

Trailing-12-month NRR 93.2%Trailing-12-month GRR 84.3%Quick ratio 6.79

Cohort	Customers	Start MRR	M0	M1	M2	M3	M4	M5	M6	M7	M8	M9	M10	M11	M12	M13	M14	M15	M16	M17	M18	M19	M20	M21	M22	M23	M24	M25	M26	M27	M28	M29	M30	M31	M32	M33	M34	M35
2023-10	15	5,886	100%	100%	100%	100%	93%	87%	87%	87%	87%	87%	87%	80%	80%	60%	60%	67%	60%	73%	73%	73%	73%	73%	80%	73%	73%	73%	80%	87%	80%	80%	80%	80%	73%	80%	80%	80%
2023-11	19	11,502	100%	100%	100%	100%	100%	95%	89%	89%	89%	89%	84%	84%	84%	84%	79%	79%	79%	84%	79%	79%	79%	79%	68%	68%	68%	68%	74%	74%	74%	74%	68%	68%	63%	63%	63%
2023-12	26	13,023	100%	100%	96%	96%	96%	92%	92%	85%	85%	85%	81%	77%	77%	81%	85%	81%	85%	85%	85%	81%	81%	85%	85%	85%	85%	85%	88%	85%	81%	81%	77%	77%	73%	73%
2024-01	23	3,191	100%	91%	87%	87%	83%	83%	83%	83%	74%	78%	78%	78%	74%	74%	78%	78%	78%	83%	78%	83%	83%	78%	78%	70%	70%	74%	83%	83%	83%	83%	83%	87%	87%
2024-02	37	4,130	100%	92%	86%	89%	89%	86%	84%	84%	81%	81%	81%	84%	78%	81%	78%	76%	76%	73%	73%	73%	76%	70%	73%	73%	76%	73%	70%	76%	78%	76%	73%	73%
2024-03	29	8,771	100%	100%	100%	97%	93%	93%	93%	93%	93%	90%	90%	86%	86%	86%	86%	86%	86%	86%	90%	90%	90%	93%	93%	90%	90%	86%	86%	86%	86%	86%	86%
2024-04	35	11,820	100%	97%	97%	94%	94%	94%	94%	94%	94%	91%	91%	91%	86%	80%	80%	80%	80%	89%	83%	83%	86%	80%	77%	77%	74%	74%	71%	74%	74%	71%
2024-05	39	17,560	100%	100%	97%	97%	97%	95%	87%	87%	87%	87%	82%	79%	77%	77%	72%	69%	72%	74%	77%	82%	82%	85%	87%	85%	79%	82%	82%	82%	79%
2024-06	30	3,846	100%	97%	93%	93%	93%	93%	90%	93%	87%	87%	87%	87%	83%	80%	80%	80%	80%	77%	80%	80%	80%	83%	83%	87%	83%	80%	80%	87%
2024-07	26	4,074	100%	96%	92%	88%	85%	81%	81%	77%	77%	73%	73%	77%	77%	77%	81%	77%	77%	73%	73%	77%	77%	69%	73%	73%	69%	77%	69%
2024-08	26	4,193	100%	100%	100%	96%	96%	92%	85%	88%	88%	88%	85%	81%	77%	69%	65%	62%	62%	65%	65%	69%	65%	65%	69%	69%	65%	69%
2024-09	26	10,522	100%	100%	96%	92%	92%	85%	85%	85%	85%	85%	85%	85%	81%	85%	88%	85%	88%	85%	77%	77%	77%	77%	77%	81%	81%
2024-10	33	16,627	100%	94%	91%	91%	85%	85%	85%	85%	85%	85%	82%	82%	79%	79%	82%	79%	79%	82%	82%	73%	73%	70%	70%	70%
2024-11	40	9,024	100%	98%	98%	95%	95%	92%	92%	92%	92%	95%	92%	90%	80%	80%	78%	78%	80%	82%	85%	85%	82%	85%	85%
2024-12	50	16,856	100%	94%	90%	90%	90%	86%	82%	76%	74%	70%	70%	72%	72%	70%	70%	72%	72%	74%	74%	72%	78%	80%
2025-01	36	3,985	100%	100%	97%	97%	92%	89%	89%	86%	83%	83%	83%	83%	72%	72%	69%	64%	61%	64%	67%	69%	69%
2025-02	33	10,222	100%	100%	97%	94%	94%	94%	94%	94%	94%	94%	94%	88%	79%	79%	76%	76%	79%	82%	85%	85%
2025-03	48	12,457	100%	100%	92%	92%	92%	92%	90%	90%	90%	88%	90%	90%	90%	88%	85%	88%	83%	83%	77%
2025-04	35	11,720	100%	94%	89%	89%	89%	89%	86%	86%	86%	83%	83%	86%	86%	89%	89%	89%	91%	86%
2025-05	40	18,230	100%	100%	98%	95%	95%	92%	90%	88%	82%	82%	82%	82%	85%	88%	90%	90%	88%
2025-06	49	18,069	100%	96%	94%	94%	94%	90%	88%	86%	86%	84%	82%	78%	71%	73%	71%	69%
2025-07	37	11,949	100%	100%	97%	95%	95%	86%	86%	86%	89%	84%	81%	78%	65%	68%	68%
2025-08	44	20,448	100%	98%	95%	91%	89%	84%	84%	84%	82%	82%	82%	82%	77%	75%
2025-09	50	10,946	100%	100%	100%	100%	100%	96%	92%	88%	86%	84%	84%	84%	84%
2025-10	48	9,864	100%	98%	98%	98%	98%	96%	92%	85%	81%	81%	81%	81%
2025-11	51	6,396	100%	94%	92%	94%	86%	86%	88%	84%	78%	78%	78%
2025-12	49	26,285	100%	94%	92%	88%	88%	88%	88%	88%	88%	88%
2026-01	52	16,948	100%	100%	98%	98%	96%	90%	90%	88%	87%
2026-02	55	18,960	100%	100%	100%	96%	96%	95%	93%	91%
2026-03	48	22,015	100%	98%	98%	98%	94%	92%	92%
2026-04	38	21,009	100%	95%	92%	92%	92%	89%
2026-05	55	16,424	100%	95%	93%	91%	91%
2026-06	58	32,207	100%	95%	90%	83%
2026-07	47	20,547	100%	98%	98%
2026-08	60	13,535	100%	98%
2026-09	62	32,944	100%
Weighted avg			100%	97%	95%	93%	93%	90%	89%	87%	85%	84%	83%	83%	79%	78%	78%	77%	78%	79%	78%	78%	78%	79%	79%	77%	77%	77%	78%	81%	79%	78%	78%	77%	75%	72%	71%	80%

Cohort summary at month 12

Cohort	Customers	Start MRR	Logo	NRR	GRR
2023-10	15	5,886	80.0%	128.6%	93.8%
2023-11	19	11,502	84.2%	105.0%	96.6%
2023-12	26	13,023	76.9%	118.5%	92.8%
2024-01	23	3,191	73.9%	103.9%	83.9%
2024-02	37	4,130	78.4%	65.0%	59.1%
2024-03	29	8,771	86.2%	99.4%	92.2%
2024-04	35	11,820	85.7%	98.3%	89.7%
2024-05	39	17,560	76.9%	105.0%	90.6%
2024-06	30	3,846	83.3%	94.8%	78.3%
2024-07	26	4,074	76.9%	98.0%	88.0%
2024-08	26	4,193	76.9%	107.0%	85.1%
2024-09	26	10,522	80.8%	67.6%	65.1%
2024-10	33	16,627	78.8%	68.9%	65.5%
2024-11	40	9,024	80.0%	84.8%	78.8%
2024-12	50	16,856	72.0%	90.5%	84.6%
2025-01	36	3,985	72.2%	70.4%	65.6%
2025-02	33	10,222	78.8%	92.3%	76.0%
2025-03	48	12,457	89.6%	120.8%	95.3%
2025-04	35	11,720	85.7%	106.6%	93.0%
2025-05	40	18,230	85.0%	86.5%	82.6%
2025-06	49	18,069	71.4%	71.0%	66.2%
2025-07	37	11,949	64.9%	92.5%	83.9%
2025-08	44	20,448	77.3%	101.2%	91.0%
2025-09	50	10,946	84.0%	87.9%	83.4%
2025-10	48	9,864	-	-	-
2025-11	51	6,396	-	-	-
2025-12	49	26,285	-	-	-
2026-01	52	16,948	-	-	-
2026-02	55	18,960	-	-	-
2026-03	48	22,015	-	-	-
2026-04	38	21,009	-	-	-
2026-05	55	16,424	-	-	-
2026-06	58	32,207	-	-	-
2026-07	47	20,547	-	-	-
2026-08	60	13,535	-	-	-
2026-09	62	32,944	-	-	-

Cohorts younger than 12 months show a dash. Customers that never paid are excluded from every triangle.